How do I get a refund if I paid for my order by cash?
If you've paid for your order by cash, here’s how it works:
- Online returns: you’ll receive a Return Voucher.
- Return to store: you can opt either for a cash refund or a Credit Note.
- Call for a return pickup: you can opt for a transfer to your bank account or a Return Voucher.
Return Vouchers and Credit Notes are single-use vouchers valid for 6 months from the date of issue, and you can use yours to shop online or in-store.